Need Help with Salesforce?

If you're experiencing issues with Salesforce access, system errors, or need to request a report or system update, please follow the steps below to ensure your request is addressed quickly and accurately.

Urgent Login Issues?

If you are unable to log in to Salesforce, please email one of our Salesforce Support Team members directly:

Quanpeng Wu – Quanpeng.Wu@casl.org

Sibel Ekens – Sibel.Ekens@casl.org

Submit a Salesforce Support Ticket

For all other Salesforce issues (report requests, system errors, data corrections, etc.), please follow the steps outlined in our Salesforce Support Ticket Guide.

Need a New License or Department Change?

If you are requesting a new Salesforce license or need to change departmental access, please complete the following form:

Salesforce License & Department Change Request Form